THE DAILY BROTH

2.5x ROAS by Expanding from Whatsapp Marketing to DTC Ecommerce
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the brand

Asaad and Ayu first launched their brand in 2020. The couple initially developed their bone broth recipe as a means to address their son’s selective eating habit. And whilst doing so, they discovered that bone broth also holds significant benefits for adults.

After six months of running The Daily Broth as a side business, Asaad made the decision to resign from his position at a bank. His passion for food made this a small sacrifice, and shortly after, Ayu, who was working  in the Oil & Gas industry, also resigned to focus on the business. Today, the couple devote their full attention to nurturing and expanding their passion project.

They call themselves The Daily Broth for the very reason that bone broth can and should be consumed daily. Their mission is to provide their customers with high-quality, nutrient-rich bone broth that not only tastes great but also supports their overall health and well-being.

Through transparency and mindfulness, what started as a small venture in their apartment kitchen, has since grown in size, and garnered increasing popularity. And long may this journey continue!

the challenge

Even though TheDailyBroth was doing well with just WhatsApp/lead generation inquiry marketing, they were facing a challenge to scale their revenue past a certain point, due to the lack of outreach and logistical limitations of WhatsApp marketing.

the goal

Developing a customer acquisition channel for their online store, would not just help them increase their outreach, but if done well, would unlock massive scale for them as unlike WhatsApp marketing, they do not have the burden to manually reply and register every customer through WhatsApp from them.

onboarding & preperation

Before spending a single dollar on ads, we determined a profitable ROAS Target for them (X2.5), and also the initial ad budget (RM5,000) that they would like to kick start this test on. Education was crucial here, as this was their first time venturing into paid advertising. Ensuring that their marketing dollars do not just get them to reach, customers at a cost-efficient rate is key.

the results

Month 1 - RM5,000 @ 3x ROAS
Month 2 - RM10,000 @ 2.5 ROAS
Month 3 - RM8,000 @ 3x ROAS
Month 4 - RM15,000 @ 2.3 ROAS

the creative strategy

month 1

We kicked off the engagement by testing a variety of key messages & ad formats in the marketplace. From focusing on their ingredients, and the benefits it provides, to customer testimonials. The goal was to see what message and visual resonated the best, and against what type of audience.

month 2

Through our testing, we realized that creatives that we angled toward “adults who were health conscious” perform better than the rest. Thus we narrowed on this winning angle, developing several more creatives with themes around “Family, Health, Kids”.

month 3

Month 3 (February) started slower than we would like, after discussions with the client, we decided to take a less aggressive stance and focus on profitability on the ad account. Thus, the a decrease in ad spend, but an increase in ROAS.

month 3

We restarted our aggressive push towards the previous winning audience and messaging. Furthermore, we are taking additional ad budgets to test several other Key messages towards different audience groups, aiming to unlock another potential channel of audiences.
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